Through our online booking engine:

Any cancellation made 30 – 8 days prior to arrival will result in 50% of the total accommodation balance being charged to the guests’ credit card. 

Any cancellation made 7 – 0 day prior to arrival will result in 100% of the total accommodation balance being charged to the guest’s credit card. 

A “no-show” or a cancellation made on the same day of arrival will result in 100% of the total accommodation balance being charged to the guests’ credit card.

For bookings made online a €1.00 non-refundable booking fee will be charged.

Full payment is due upon check-in. We accept payment in cash in EC$, US$ and Euro. Credit card payment is made in EC$.

By booking direct (email, fax or phone):

Any cancellation made 30 – 8 days prior to arrival will result in 50% of the total accommodation balance being charged to the guests’ credit card. 

Any cancellation made 7 – 0 day prior to arrival will result in 100% of the total accommodation balance being charged to the guest’s credit card. 

A “no-show” or a cancellation made on the same day of arrival will result in 100% of the total accommodation balance being charged to the guests’ credit card.

We will only charge your credit card in the above circumstances as full payment is due upon check-in. We accept payment in cash in EC$, US$ and Euros. Credit card payment is made in EC$.

For all Western Union guaranteed reservations, a full non-refundable and non-transferable prepayment is required.

Bay Guesthouse, Bay Street, Gros Islet, Saint Lucia, W. I. Caribbean

Tel / Fax: +1 758 450 8956

Post: P.O. Box 2209, Gros Islet Post Office, Saint Lucia, West Indies

Email: relax@bay-guesthouse.com